Testimonials
Date Posted 29/07/2008
Yes I have received my order and yes I am delighted with the product.
Apart
from a little hic-cup with the delivery which I understand was
partly
paperwork (or lack of it) everything went well. The delivery men
were
tremendous, without them being so helpful and efficient the delivery
would
not have been easy. Whilst I had measured the doors to get the
appliance
in - the house builder had decided to make the in door to the
utility room
more narrow than the outer doors but that did not deter the
delivery men
they were superb. I would certainly buy from Eldon
Electricals again - it
is always a little unnerving when buying through the
internet but everything
did go to plan and everything they informed me of did
happen.
Thank you
Mavis Lawson
Date Posted 16/07/2008
Great product at lowest price I could find and no complaints with delivery.
The only problem was not being able to take away our old appliance because of
lack of room in the delivery van. This would have been very inconvenient if we
didn't have any extra space at home to temporarily store it. Communication was
very good apart from not recieving a return call the first time I reported the
collection issue.
All in all I'm a happy customer.
Vimal Patel
Date Posted 16/07/2008
Dear Eldon Electricals
I have been delighted with the speed of your service
and the efficiency of sending a replacement product when the original was found
to be damaged. I would have no hesitation in placing further orders with you and
would be more than happy to recommend you.
Thank you.
Jenny Sherman
Date Posted 16/07/2008
Hi Eldon,
The order process was hassle free and the regular updates kept
me
informed. Delivery was within 10 minutes of the promised time
which
really impressed me. I look forward to buying from you
again.
Kind regards
Brian Fraser
Date Posted 16/07/2008
Lisa
Date Posted 09/07/2008
Thankyou for your fast delivery of my fridge freezer lm very pleased will recomend thanks.
Regards
Mrs Jean Cranstone
Date Posted 08/07/2008
I was very happy with the service. It was easy to get in touch with company representatives, all of whom were knowledgeable and helpful. It was also easy to arrange delivery through the third party agent, who was very flexible, although the delivery staff seemed a little put out by having to lift the item out of their truck and up 3 steps into my house! I picked Eldon because of the competitive price and I have no regrets in doing so. It would have been useful to know that the cooker did not come with a suitable (bayonet) connecting hose to the gas main, as I would have saved the old one which was taken away with the old cooker. Perhaps I missed it on the website, but a clear warning of the rules associated with the connection of gas appliances would also have been valuable.
Sincerely,
Graeme Bagnall
Date Posted 08/07/2008
Date Posted 03/07/2008
Thank you, fridge freezer up & running, pleased with the service and delivery.
Fred Collin
Date Posted 03/07/2008
I received my order – a USA style fridge-freezer – last week. Thank you. I was very impressed with your prompt service and very competitive price but I was more than a little upset by the way it was delivered. The two guys who brought it were unable to get it through my kitchen door and were less than helpful merely commenting that I should have thought about access and size before I ordered it. They left it on my driveway [this was at 6pm!]and drove off leaving me to sort out how to overcome the problem. I had to enlist the help of my son [who lives 10 miles away] And a friend to take the doors off and then reassemble the fridge once it was in the house. All is now OK. As I did speak to someone when I ordered it I am surprised that I was not made aware of the fact that it may not fit through a standard door. Perhaps this is something that you should consider noting for the future.
With regards, Mrs I Parry
Date Posted 03/07/2008
Thank you so much for the fantastic service that you have provided ,my
daughter is moving in 3 weeks and these are a surprise for her , i strongly
recomend you company once again thanks
Regards
Miss A Ross
Date Posted 03/07/2008
Hi,
I was very pleased to received my freezer so quickly. The only thing I would say is that the delivery charge seemed to be quite high (£35), compared to other companies.
Thank you.
Estelle Lefrant
Date Posted 24/06/2008
We are very pleased with your service. Our Cannon
cooker was delivered in better time than first expected , particularly as we
discovered there was not one to be found in stock anywhere in the UK. Not only
your price is very competitive, but the service is excellent. We shall use you
again.
Many thanks
Edith Bettley
Date Posted 24/06/2008
Very happy with the service thank you. I thought
especially that the swithboard lady was most helpful when I had to
change my delivery date.
Regards,
Anonymous
Date Posted 17/06/2008
Thank you!! We were going to contact you anyway to say what an excellent service we have received. The person I spoke to on the telephone to place the order was so helpful and gave an accurate delivery date. The product arrived on time and so far we are delighted with the hob, it has lived up to our expectations. Many thanks once again Matty and Peter Small
Date Posted 12/06/2008
Dear Eldon, In reply to your request. I am more than happy with my purchase. It was a new large screen TV that I wanted in time for the Champions League Final in May. As it was difficult to afford the costs for my wife and I to attend the game in Moscow. We decided to purchase a new TV to watch it on. Unfortunately the result was not what we had hoped for but the TV arrived in good condition and in time for the game. Suppliers can often let you down especially when ordering from the internet. However I would have no problems recommending your service.
Kind Regards
Andy Cripps
Date Posted 12/06/2008
I am very pleased with my lg american fridge freezer, I can see why you tell clients to check width of doorways etc, it was a very tight squeeze but the delivery men were great guys. My only criticism would be lack of tracking system once an order had been placed, we had to ring several times to ascertain whereabouts of product. However all people on the end of phones were very helpful and rang me back to save my phone bill!!
Regards
S.Renshaw
Date Posted 03/06/2008
Overall we are happy with the product and the service (8 out of 10). The 'but' was that delivery was agreed as 'Friday pm' however, it wasn't delivered until 9.30pm that night. Whilst is was good that it arrived eventually, we had no way of contacting anyone after 5pm and we had in reality, given up by mid-evening that it would be delivered (I was cursing you at that point!). In the end it was just lucky that we hadn't gone out by that time. The communication on the delivery date could be greatly improved. Having said all that our old washing machine was broken and we knew the new one we wanted and, after shopping around, you promised to deliver it the quickest. You were very helpful when I ordered it over the phone and you called me back to confirm you could deliver it that Friday and fairplay you did (just). Therefore I would certainly use Eldon Electricals again.
Thanks
Adam
Date Posted 03/06/2008
Great service, thank you. The only improvement would be to offer more choice of delivery days. I had several days when I was available (ie not working) but you were unable to accomodate any of those dates for delivery. Still, it all worked out well as your men were soooo early!
Many thanks
Janet Lamb
Dear Sir / Madam,
On an original search for the best price on a basic dishwasher your company came out top. The website cut out on me when ordering, however, there was a contact number and a friendly voice at the end of the phone. Ordering was simple and efficient. Delivery dates were set and delivered on time. This is standard to which all companies should aspire
Regards
DW
I was very happy with the service and would recomend your store. Thanks
Regards
S Taylor